Revenue Recovery
For UK kitchen showrooms · £1m to £5m

Your quotes aren't saying no.
Nobody's asking them to say yes.

That £40,000 kitchen you quoted back in March? It hasn't gone to a competitor. It's sitting in someone's inbox, half forgotten, while your lot are flat out on live jobs. Most firms aren't short of enquiries. They're short of anyone going back to the ones they've already got. I find the work you've already paid to win, and I bring it back.

Take the 60-Second Recovery Check Seven quick questions. I'll come back to you personally with what I'd look at first. No call, no pitch, no newsletter.

Sound familiar?

An enquiry lands as one line. "Can you help with my kitchen?" And someone loses half a day just dragging the details out of them.
The call that comes in after six goes to voicemail. Sometimes it gets returned. Sometimes.
A cracking quote goes out, and then nothing. Nobody chases it, because everyone's on site building the last one.
Customers who'd happily have you back haven't heard a word from you in two years.

Every one of those cost you money to win. The advert, the showroom time, the survey, the design work. You've already paid for all of it. It won't show up as a red figure anywhere. It just quietly wanders off out the back door.

And here's the big one, sat underneath all of it. Eight or nine jobs in ten probably come through referral partners. Architects, builders, interior designers. That channel built your business, and fair play, it's a good one. But be honest with yourself: you've very nearly wrung it dry. And when their year goes quiet, so does yours. Referrals should be the cherry on the cake, not the whole cake.

Which enquiry would you rather wake up to? A typical one-line contact form submission versus a qualified enquiry with budget, style, start date and a booked consultation
Here's what recovery looks like at your front door. Same enquiry, same money spent to get it. One version hands your team hours of back-and-forth chasing. The other hands them a consultation already booked in, with the budget, the property, the style and the start date all answered before you've picked up the phone. Less chasing. More kitchens.

I used to recover overpaid tax.
Now I recover quiet quotes.

For about fifteen years I was a VAT-recovery consultant. My whole job was digging through a company's records to find money they'd already earned and never collected, then going and getting it back. They'd written it off. I just went and fetched it.

Then I had a proper look at how kitchen showrooms actually run, and I felt right at home. Same leak I'd chased my whole career, only it wasn't tax this time. It was revenue. Quotes that went quiet. Enquiries nobody got to quick enough. Customers who loved their kitchen and never heard from you again.

"Design done. Survey done. Quote sent. Then silence. And it's nobody's job to break it."

How a Revenue Recovery Review works

1

We talk for 20 minutes

How your enquiries come in, what happens after a quote goes out, and what's sitting in the drawer from the last twelve months. Nothing to prepare, just an honest chat.

2

I do the digging

I go back through the quiet quotes and the way enquiries get handled, the same way I used to go through tax records. I find which ones are still alive, and where the money's leaking out.

3

You get the findings, in pounds

A plain-English picture of what's recoverable and what it's worth. Yours to keep, no strings. If you want me to fix the leaks and chase the quotes properly, I'll quote you for that. One recovered kitchen usually covers it several times over.

Who this is for

A good fit

  • Kitchen showrooms, retailers and makers turning over somewhere between £1m and £5m
  • Established, with a steady flow of enquiries and a drawer full of past quotes
  • Most of your work comes through referral partners, a brilliant channel that's near its ceiling
  • Owner-run, the team's on the tools, and nobody's actual job is following up
  • High-value work, from £15k installs to £80k bespoke builds

Honestly, not for

  • Brand-new firms with no back catalogue of quotes yet
  • Sole traders with nobody else on the team
  • Anyone chasing more enquiries who won't sort out what happens to the ones they already get

Why the first reviews are free

Straight answer: I'm building up my file of case studies in this line of work, and I'd rather earn the proof than charge you for a promise. Either way you get the full review and the findings. If there's genuinely nothing worth recovering, you've lost twenty minutes and a cup of tea. If there is, and there usually is, you'll see the number in pounds long before I ask you to spend one.

The 60-Second Recovery Check

Seven quick questions about how opportunities move through your showroom. No obligation, nothing to prepare. I'll come back to you personally with what I'd look at first.

Recovery Check

Question 1 of 7
Answer honestly. Vague answers get you vague findings.

What best describes your kitchen business?

Roughly, what's your annual turnover?

What's an average kitchen project worth to you?

Where do most new kitchen opportunities start?

How many enquiries, showroom visits or quotes would you guess went quiet in the last 12 months?

Who follows up when an enquiry, showroom visit or quote goes quiet?

Where should I send what I'd look at first?

🔒 This comes straight to me. No newsletter, no list, no pestering.

Thank you.

Send it over →

P.S. Notice what just happened. You answered six questions and I already know where your kitchen opportunities may be slowing down. That is the same clarity I bring to a proper Recovery Check.

How much quoted kitchen work quietly disappeared from your showroom last year?

There's one way to find out, and it takes 60 seconds.

Take the Recovery Check